Good day stunning folks. At present I’m bringing you a candid (and cheeky!) story about two very totally different two panty procuring experiences: Bloomers and Underoutfit. Since my final set of surgical procedures, I’ve placed on some weight and my physique has modified form. Nothing mistaken with that, however my juicy, luscious booty now has a thoughts of its personal and retains making an attempt to devour my underwear.
And pay attention, I like insurgent second, however going commando throughout a exercise? Not for me.
So I went on a mission. I needed to search out comfortable, boyshort panties that really keep in place—and ended up testing Bloomers and Underoufit. Spoiler: I made just a few errors I don’t need you to repeat.
Mistake #1: I Didn’t Learn the Tremendous Print
In my pleasure to attempt one thing new, I utterly skipped checking the return and trade insurance policies for Bloomers and Underoutfit, a rookie transfer. Bloomers, particularly, has a coverage that made me want I’d been extra cautious. In case you’re contemplating procuring with them, do your self a favor: learn the return guidelines first. Usually I’m meticulous about these items, however life has been chaos these days and I let it slide. Lesson discovered.
Mistake #2: I Didn’t Seek the advice of the Lingerie Oracle
Why I didn’t test The Lingerie Addict’s website first to see her critiques on Bloomers and Underoutfit, I’ll by no means know. She’s mainly lingerie royalty. If anybody might’ve steered me towards the appropriate match, it’s Cora. Subsequent time, I’ll be consulting her knowledge earlier than hitting “add to cart.”
Bloomers Panties Expertise Assessment
I first found Bloomers, an intimates model that prides itself on inclusivity, whereas trying to find underwear that really works with, not in opposition to, my physique. What made me hit purchase wasn’t simply the beautiful packaging or measurement vary; it was this line from their website:
“The very fact is that over the course of your life, your hormones undergo totally different phases. These phases not solely form your reproductive well being, but additionally your physique form and the way you view your sexuality.”
That assertion stopped me in my tracks. Lastly, a model that will get it. Our our bodies shift by perimenopause, menopause, post-surgery, postpartum, and people modifications need to be met with consolation, not compromise.
On high of that, I cherished studying that Bloomers provides again by donating underwear to girls in want by The Lingerie Mission. That form of mission-driven strategy issues to me.
Bloomers Return Coverage
As I discussed earlier, I made the error of not studying the return coverage earlier than making my buy. In case you determine to buy with Bloomers, please study from my expertise. I personally discover their return coverage unfriendly to clients. The requirement to postmark your return inside simply seven days feels unreasonably quick. Moreover, the 15% restocking price utilized when returning 4 or extra objects comes throughout as unnecessarily punitive.
The above pictures are screenshots of Bloomers Refund and Trade Coverage on their web site from Could 2025.
The Order
I positioned my order with Bloomers on Sunday, Could 4, and the model shipped shortly. My bundle arrived by Could 8, 2025, which I appreciated.
Included with my order was a “free” black belt bag. I didn’t suppose a lot of it, since when I need to put on a black belt bag, I all the time attain for my beloved Sourpuss Leda Competition Studded Gothic Hip Bag. It’s a constructed to final hipbag that I’ve had for almost a decade and it continues to be my go-to.
I determined to check out a pair of the Bloomers Pantyloon Slip Shorts. Sadly, my delicate pores and skin did not agree with their lace. After solely a few hours of put on, I developed a rash between my thighs from the irritation.
To be honest, I don’t imagine this would occur to everybody. I know my pores and skin is notably reactive, so I chalk this up to a private sensitivity. I don’t blame Bloomers for the rash. What I do take difficulty with is their return coverage, which I don’t really feel is notably sort to clients.
The Return
On Saturday Could 10, I contacted Bloomers to ask about returning the unopened objects. I heard again from the model on Monday Could 12, which is very affordable for a small firm.
In their response, they initially supplied a free trade for their feather lace model as a substitute. I declined and clarified that I most popular a return. The consultant let me know that returns should be postmarked inside seven days of the return request, that means I wanted to ship my objects by Could 17. It felt dangerous that as a result of I contacted them on a Saturday with the return request, it needed to be postmarked by Friday, once I didn’t even hear from the corporate till Monday. Until I misunderstood their customer support on this level, nevertheless it didn’t appear possible, particularly contemplating the observe up emails.
One of the colours I ordered, Dragon Fruit, was mentioned to be restricted version and last sale. I was advised that beneath regular circumstances it would not be eligible for return, however they would make a particular exception for me. I appreciated the gesture, although I was a bit confused since the shade was nonetheless listed on their web site with out any point out of being restricted version or last sale. That could have merely been a web site oversight. Nonetheless, once I went again to have a look at the positioning once more, there’s nothing to point within the product itemizing that Dragon Fruit is a restricted version shade, it simply says it’s cougar lace. How is a buyer presupposed to know that’s restricted version when the web site doesn’t state it?
As a result of I hadn’t but notified them that I’d mailed the return, I obtained a follow-up e mail on Could 15 reminding me that I wanted to ship it out in order to obtain my refund.
Bloomers gives a pay as you go return label, however it comes at a value. They deduct $7 from your refund—so returns aren’t free. Bloomers did give an possibility of mailing the product again with out utilizing their label, so you’ll be able to doubtlessly pay lower than the $7 to ship it again.
The Third Mistake
I packed up the field with the Bloomers panties, believing I had included all the objects I bought alongside with the whole lot else they had despatched me.
On Could 16, I dropped the bundle off at the UPS retailer and emailed Bloomers to let them know it was on the method. I additionally shared that I was disillusioned the merchandise didn’t work out for me.
At that level, I assumed the return course of was full and that the subsequent message I’d obtain would be affirmation of my refund.
Free Bag Subject
On Could 19, Bloomers emailed me to let me know I wanted to return the “free” black belt bag. I was genuinely confused. I had believed I’d despatched the whole lot again, together with the “free” laundry luggage and that belt bag. Sadly, I hadn’t realized I missed it.
Their message defined that my refund was on maintain till they obtained the belt bag. They supplied one other $7 delivery label so I might ship it again. Alternatively, they mentioned I might be charged $13 for the “free” merchandise I by no means requested for, by no means needed, and had no possibility to exclude from my order in the first place.
To be clear, Bloomers was refusing to course of my refund for the panties until I returned this belt bag—an merchandise I didn’t order and had no management over receiving. It wasn’t doable to take away it from my cart, and I had merely forgotten to embrace it when returning the whole lot else.
I’m positive I’m not the solely individual who would possibly overlook one thing like this, particularly when it’s an unsolicited reward. So, I printed the second $7 delivery label, boxed up the belt bag, and despatched it again. I was undoubtedly pissed off to be paying delivery twice in order to full a return that felt far extra difficult and irritating than it wanted to be.
Closing Ideas of Bloomers
Primarily based on my expertise, I can not advocate procuring with Bloomers.
Whereas their merchandise are visually interesting and their messaging is inclusive, the actuality fell quick for me. The supplies did not agree with my delicate pores and skin, which I can perceive could not be the case for everybody. What’s more durable to overlook is the inflexible and customer-unfriendly return coverage.
Charging for return delivery is one factor, however holding a refund hostage over a so-known as “free” merchandise I by no means requested for, and had no possibility to decline, left a dangerous style. The back-and-forth, the additional delivery prices, and the lack of flexibility made the course of irritating from begin to end.
At the time of writing, I nonetheless have not obtained my refund from Bloomers.
If you’re contemplating putting an order, I urge you to learn all the superb print and be ready for a return course of that places the burden squarely on the buyer.
Edit: As of Could 27, 2025, I’ve been notified to count on my refund no later than Could 30. Within the time it’s taken for Bloomers to refund me, I’ve been in a position to check out and return the Underoutfit model, in addition to check out and declare Spanx model the winner for me. Whereas I all the time choose to prioritize that includes indie and boutique manufacturers, typically they don’t work.
Underoutfit Expertise Assessment
Underoutfit was based by the behind-the-scenes specialists who helped form designs for main manufacturers like Victoria’s Secret, Spanx, Nike, Maidenform, Triumph, and Lululemon. The corporate presents itself with a transparent mission:
“To design bras that really feel pretty much as good as they give the impression of being, made with the data and precision that solely a long time of expertise can deliver. No shortcuts, no compromises, and no middlemen telling us what girls ought to need.”
I genuinely respect Underoutfit’s trend pedigree and their dedication to creating comfy, purposeful merchandise. Their boyshort design regarded precisely just like the form of underwear I’ve been trying to find, one thing that really stays put and provides full protection. That mixture of considerate design and expertise is what satisfied me to present them a attempt.
Underoutfit Return Coverage
The pictures beneath are of the Underoutfit return coverage as of Could 20, 2025 from their web site.
There’s an evening and day distinction to my eyes within the very client pleasant Underoutfit returns and refunds coverage.
The Order
I positioned my order for the Underoutfit Smoothing at Waist Boyshorts on Could 13, and the delivery was impressively quick, as my bundle arrived simply three days later on Could 16.
That identical day, I obtained a welcome e mail from Underoutfit. One element that stood out to me is that they assign every buyer a devoted assist contact. Mine was Donna, who was obtainable to reply any product questions or supply assist. That private contact actually made the expertise really feel extra considerate and human.
I ordered each a measurement small and a measurement medium since I was between sizes. Whereas the small technically match, the medium was noticeably extra comfy. And the greatest half? This model truly stays in place. No extra battling my booty making an attempt to eat my underwear. They’re comfy, flattering, and do precisely what I want them to do. Or so I assumed.
The Drawback
Whereas I used to be initially impressed with the match and luxury of Underoutfit, I shortly observed one thing vital was lacking. The underwear didn’t seem to have a 100% cotton gusset. I emailed Donna to ask for clarification, and he or she confirmed that the material was 65% nylon and 35% spandex, with a constant texture all through.
My coronary heart sank.
For me, a 100% cotton gusset is totally important. It performs a important position in sustaining good hygiene and helps scale back the danger of points akin to yeast infections. No matter how effectively a pair of underwear matches, I can not overlook this element.
I replied and defined that the dearth of a cotton gusset made the product unsuitable for me. The crew responded with understanding and directed me to their returns portal. I accomplished the return course of with none issues.
Best Return Ever
Utilizing the Underoutfit returns portal was extremely easy. I simply entered my order quantity and zip code, answered just a few fast questions, and I used to be completed.
To my shock, I obtained my refund the exact same day.
I additionally obtained an e mail from Underoutfit that mentioned:
“We’ve got obtained your return request. You don’t have to return your merchandise(s) to get your trade or refund. We encourage you to donate your evenly used product or give it to an individual in want. We’ll difficulty your refund, reward card, or trade as soon as we now have processed your return.”
I used to be genuinely shocked, in one of the best ways.
After the continuing frustration with Bloomers, the expertise with Underoutfit was a breath of recent air. Their customer support was considerate, respectful, and environment friendly. I didn’t count on to be advised to maintain or donate the objects, and I actually didn’t count on such a quick refund. Most significantly, I felt revered as a buyer.
Whereas I used to be shocked to not should return the underwear, I used to be additionally relieved. They resolved the problem shortly and with out making me soar by hoops.
And simply to be clear, as a result of my order was beneath $85, they didn’t refund the transportation charge of $3.99. I had no issues with this transportation charge not being refunded as a result of: a. it was fairly affordable and b. the model made the method buyer pleasant.
Closing Ideas on Underoutfit
Though I select not to put on underwear with out a 100% cotton gusset, I wholeheartedly advocate Underoutfit primarily based on their excellent buyer service and hassle-free return course of. My expertise with the model was easy, respectful, and refreshingly customer-centered.
As a result of of that, I would completely take into account buying different merchandise from Underoutfit in the future. A firm that treats its clients effectively is all the time price retaining on your radar.
Bloomers and Underoutfit: A Buyer Service Actuality Verify
After interacting with each Bloomers and Underoutfit through e mail, the distinction in buyer expertise might not have been extra stark.
With Bloomers, the communication felt strained. Whereas their tone was well mannered on the floor, there was an undercurrent of irritation each time I introduced up an difficulty. Their messages repeatedly emphasised that returns should be postmarked inside seven days or no refund would be issued. That language, although possible meant to make clear coverage, got here throughout as inflexible and vaguely threatening. It felt much less like buyer care and extra like buyer containment.
In sharp distinction, Underoutfit made me really feel heard from the begin. I was assigned a actual individual to assist with questions, and each e mail I obtained felt heat, skilled, and solution-centered. When I introduced up my issues about the gusset, they responded with empathy and supplied a return possibility with out fuss. I was shocked and impressed when they processed my refund the identical day—with out requiring the product to be returned. That sort of belief and customer-first perspective is uncommon, and it made a lasting constructive impression.
Bloomers and Underoutfit really gave me an evening and day expertise with their customer support. I vastly choose one to the opposite primarily based on my private experiences.
Different Underwear Woes
For 2 years I had nothing however constructive experiences with Feelingirl, however my luck ran out lately once I ordered extra of their no underwire seamless on a regular basis bras. My order from April 30 arrived Could 5 and was lacking one merchandise. I allow them to know instantly. It’s now Could 20 and I’m nonetheless lacking the bra. The way it takes them virtually a month to right an issue, I don’t know. Most of my orders of their merchandise have been through Amazon, however I attempted ordering instantly from them and had this difficulty. I’ll persist with Amazon sooner or later or possibly discover a totally different model.
What’s Subsequent: Spanx
The subsequent pair of panties I determined to attempt in my search for the good match is the SPANX SPANXshape ExtraOrdinary Boyshort. Whereas the product itemizing on their web site does not point out a 100% cotton gusset, I reached out to their buyer service crew prior to buy for clarification, in addition to hung out studying their returns coverage. Spanx confirmed that this model does, in truth, have a 100% cotton gusset.
I additionally urged to Spanx to add this data to their product pages and FAQ part, since I initially searched each areas earlier than resorting to e mail. Their response was considerate and skilled:
“Your suggestion on itemizing this data extra clearly on each product pages and our FAQ is extremely worthwhile, and I’ll make positive it will get handed alongside for evaluate.“
Visually, the Spanx SPANXshape ExtraOrdinary Boyshort appears to be like very related to the Underoutfit design, however with the key distinction of together with the gusset I require. If the match lives up to my expectations, these might be the reply to my ongoing panty battle.
Fingers crossed that Spanx solves my points that Bloomers and Underoutfit had been unable to.
Edit: Spanx is a winner for my booty! I’m blissful that Spanx is having a sale proper now as a result of I purchased some boyshorts for $11.20 USD a pair with their sale code STOCKUP30.
Bloomers and Underoutfit: Closing Verdict
Bloomers and Underoutfit are two of the newest intimates manufacturers that I’ve bought from that I discovered by myself, moderately than asking a good friend for a advice.
If you are trying for full-protection, stay-put underwear and do not want a 100% cotton gusset, Underoutfit is completely price making an attempt. Their boyshort design didn’t bunch or get swallowed by my booty—and the buyer service was distinctive.
On the different hand, whereas Bloomers markets itself as body-constructive and inclusive, my expertise did not mirror that mission. Between the irritating lace, the complicated return coverage, and the insistence on sending again even a free merchandise, I walked away pissed off and disillusioned.
Typically the largest distinction between manufacturers is not simply the product, however how they deal with you when issues go mistaken. Underoutfit dealt with it with grace. Bloomers did not. Between the 2, Bloomers and Underoutfit, which have you ever tried? Which do you favor? Have you ever tried Spanx?
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