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Ever for the reason that March Pixel function drop, some Pixel watch customers have been reporting that their step counts and calorie counts are off. An official repair isn’t out but, however customers have discovered a couple of approaches that appear to right the numbers.
Steps and energy are being overcounted for some Pixel Watch customers
The issue, in accordance with quite a few posts on boards like r/PixelWatch and feedback on the March function drop, is that the Fitbit app is reporting much more steps than the person feels is believable. For instance, one person stories: “my watch says I’ve walked 6,688 steps at present, which is not possible! I simply walked to the toilet and again, and now my watch says I’ve walked 7,025 steps! I’ve in all probability solely walked half that!”
Calorie counts appear to be affected for some customers as properly. One Redditor says: “I solely received in roughly 7,000 steps yesterday, but my Pixel Watch 4/Fitbit mentioned I burned greater than 11,000 energy, which is, clearly, not possible on condition that I am not actually on hearth and did not run three or 4 marathons yesterday whereas working my desk job.”
Whereas the problems appear to have began shortly after the March drop, the difficulty will not be with the Pixel Watch firmware itself however with one thing else, just like the Fitbit app. A number of of the stories are from individuals who haven’t gotten the function replace on their watch but, but nonetheless have inflated calorie or step counts. (The March drop included a firmware replace for Bluetooth/wifi watches however not LTE watches, so folks with LTE watches haven’t gotten the replace. You’ll be able to see all out there firmware updates right here.)
What do you assume thus far?
Strive these steps to right step and calorie counts in your Pixel Watch
Whereas Google hasn’t revealed an official repair but, discussion board customers have been sharing steps that they are saying repair the issue. A number of of the next might assist:
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In your telephone, go to Settings, then Apps, then Fitbit, then Storage. Choose Clear cache.
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In your Pixel Watch, go to Settings, then Apps & Notifications, then App data, System apps, Fitbit, App data (once more), after which Clear cache.
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Restart your watch: maintain within the crown till a menu pops up, then choose Restart.
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Restart your telephone.
Some customers mentioned the difficulty was fastened after they cleared their telephone’s app cache, and a few mentioned it was fastened after restarting their watch. Some really useful doing all of the steps above.
